Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite

Responsible for the strategic functions of the human resource and training functions of the credit union. Function as a member of the senior management team, participate in establishing and implementing major goals and objectives of the credit union and serve as a resource in all aspects of human resources. Provide leadership in establishing and implementing overall human resource objectives, policies, and plans. Ensure that human resource activities are conducted in accordance with established credit union policies and with governmental regulations. Assign, direct, and appraise Human Resource and Training personnel.#LI-Onsite

Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite

Provide support to Fraud and Security staff in researching and reporting fraud and security events. This position reports to Corporate Headquarters in Tullahoma, TN. #LI-Onsite

Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.#LI-Onsite

Provides all back-office processing for Consumer Lending Department, including but not limited to, consumer loans, home equity loans, small business loans, credit cards, and new accounts. Provides information and credit union services to the membership through interactions by telephone, web message, email or mail. Responsible for daily processing of loan applications over the phone and through the online channel, processing online new accounts, and responding to loan inquiries.#LI-Onsite

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. Department hours are 7am -7pm, Monday-Saturday.https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"#LI-Onsite

Create a positive member experience by accurately and efficiently processing routine transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise members of credit union products and services. Responsible for balancing each day's transactions and verifying cash and check totals.#LI-Onsite

The Marketing Analyst works as a key member of the Marketing team to support the department and the organization's overall goals and strategic plans by conducting research and analysis. This role will produce the analytical work used to determine: targeting, segmentation, campaign goals, marketing performance, incremental business impact as a result of marketing, member insights, assist with qualitative and quantitative research, web analytics and more. The analyst will be required to work closely with all areas of Marketing, our 3rd party agencies and various business lines to make informed, data-driven decisions related to marketing efforts for credit union products, services, and brand awareness.#LI-Onsite