Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines.  Maintain full knowledge of all member service areas. Department Hours: Monday - Saturday 7 a.m. - 7 p.m.

The Contact Center Representative (Basic Support) is responsible for receiving inbound calls from the membership, providing information and credit union services through interaction with the members over the telephone. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the beginning: - You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our members that their questions are your number one priority. Helping to provide resolution to a member's request is an essential part of your job.- You're enthusiastic about our products and services and have a desire to share your enthusiasm with members. You understand the importance of accuracy and ensure our member's receive top notch service every call.- You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.  Department Hours: Monday - Friday 8:00 a.m.- 5:00 p.m., Saturday 9:00 a.m. - 1:00 p.m. Employees scheduled for Saturday hours will have one full day off during the week.  Contact Center is closed on Sunday. This is a full time position totaling 40 hours per week.

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas.

Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-memberes to and assist with the Interactive video teller experience.

The Deposits and Payments Specialist reports to the Checking Services Manager. This role requires proficiency in multi-tasking, member service, and problem solving. Ensures that daily tasks are completed within established guidelines. Demonstrates quality customer service by answering incoming calls regarding an extensive range of questions and inquiries. Resolves problems by clarifying issues, researching and implementing alternative solutions, and escalating unresolved problems.

Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-memberes to and assist with the Interactive video teller experience.

Directly accountable for safeguarding the credit union's information assets. The role involves designing, implementing, and enforcing security protocols and procedures that mitigate risks and ensure compliance. Focus areas include vulnerability assessment, incident response, and compliance management. This responsibility will be carried out through the development of information security requirements; planning, implementing, and testing security systems; and documenting information security standards, policies, and procedures.

The Contact Center Representative (Basic Support) is responsible for receiving inbound calls from the membership, providing information and credit union services through interaction with the members over the telephone. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the beginning: - You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our members that their questions are your number one priority. Helping to provide resolution to a member's request is an essential part of your job.- You're enthusiastic about our products and services and have a desire to share your enthusiasm with members. You understand the importance of accuracy and ensure our member's receive top notch service every call.- You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.  Department Hours: Monday - Friday 8:00 a.m.- 5:00 p.m., Saturday 9:00 a.m. - 1:00 p.m. Employees scheduled for Saturday hours will have one full day off during the week.  Contact Center is closed on Sunday. This is a full time position totaling 40 hours per week.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-memberes to and assist with the Interactive video teller experience.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

The Workflow Specialist monitors and coordinates the daily activities of the loan origination workflow is responsible for providing support to the Business Solutions team in the areas of application initiation, gathering of financial information for application packages, workflow advancement of loan originations, analysis of loan application and financial documentation, completing real estate evaluations for proposed and existing collateral, file storage and retrieval, and provides assistance to portfolio management on an as needed basis. May also participate in projects as assigned.

Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.

Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-memberes to and assist with the PASSport teller experience.

Lead for advising, acting on behalf of, and providing strategic legal counsel to the Board of Directors, officials, credit union management, and employees of the credit union on legal issues involving the credit union to ensure compliance with applicable laws, regulations, and credit union policies while reducing risk. Analyze and create processes and policies to implement new and updated laws and regulations. Provide legal counsel and handle legal matters. Manage the processing of legal department activity. Lead the Compliance function as the Compliance Officer. Reviews and advises credit union's contracts, employee practices, and corporate governance to mitigate risk of regulatory fines and actions and lawsuits.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Supports, processes and reviews loan origination and renewal documents for commercial loan products. Responsible for reviewing credit approval request, determining loan structure, obtaining correct due diligence documentation and preparing the required loan documentation for closings. This position will be required to effectively interact with Business Loan Advisors, third party vendors, and departmental management through all stages of the documentation preparation and processing in accordance with established guidelines.

This position will report to another branch location in the area until the new Savannah Ridge location opens.  Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.