Click column header to sort
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
The Commercial Servicing Specialist coordinates with Commercial Loan Processors and Business Loan Advisors (BLAs) to provide support for new money and renewal loan requests. This role is responsible for all booking, funding, lien perfection, file imaging, quality assurance reviews, trailing document and exception tracking, file maintenance, research, and paid loan processing for all BLAs in the commercial and small business lines over the life of the loan. #LI-Onsite
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Design, develop and deliver effective and engaging training programs. Train and coach employees to achieve high performance levels in accordance with established policies and procedures. Evaluate trainee performance and determine appropriate training and development needs. Consult with internal subject matter experts and specialists to develop and maintain training materials and manuals.#LI-Onsite
Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.#LI-Onsite#LI-Onsite
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite
Supports, processes and reviews loan origination and renewal documents for commercial loan products. Responsible for reviewing credit approval request, determining loan structure, obtaining correct due diligence documentation and preparing the required loan documentation for closings. This position will be required to effectively interact with Business Loan Advisors, third party vendors, and departmental management through all stages of the documentation preparation and processing in accordance with established guidelines. #LI-Onsite
Collect delinquent and charged off loan accounts and assist with overall delinquency control. Coordinate various aspects of the sale of repossessed collateral at auction. Process credit counseling proposals and payments. Monitor UG home equity loan report and file claims. Process THDA assisted mortgage payments.#LI-Onsite
Perform back office and front office support to the Retail Investment Center. Maintain a working knowledge of principles, practices and regulations governing IRAs, HSAs and time deposit instruments.#LI-Onsite
The Product Marketing Manager is responsible for owning the marketing vision, strategy, and calendarization of the brand's portfolio of products and services. Partners with cross-functional teams to identify opportunities, define business outcomes, understand the voice of the member, and drive go-to-market strategies. Requires in-depth knowledge of the organization's objectives and can prioritize action autonomously. Owns project scoping, briefing, and calendar process to determine what brand/product/services features should be communicated and explains why they are needed. Serve as a liaison between key business stakeholders to define, develop, communicate, and execute strategic plans. Own and drive recommendations for the roadmap and refine and prioritize based on business objectives,...
The Mortgage Business Development Specialist is responsible for growing Ascend's mortgage market and wallet share through engagement of prospective and existing referral partners, including but not limited to, sponsorship, membership, and participation in professional business/industry trade groups. The Mortgage Business Development Specialist identifies business opportunities and partners with Mortgage Loan origination staff and leaders across the organization to facilitate activities that support Ascend's strategic objectives. Primary areas of responsibility are to serve as account manager for industry trade groups and serve as a support role for strategic partnership efforts and business development projects. Will also serve as the department liaison with the Marketing Department,...
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"Department Hours: Monday - Saturday 7 a.m. - 7 p.m.#LI-Onsite
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"Department Hours: Monday - Saturday 7 a.m. - 7 p.m.#LI-Onsite