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Category Branch
Job Locations US-TN-Nashville
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite 
Category Branch
Job Locations US-TN-Nashville
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite 
Category Branch
Job Locations US-TN-Nashville
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite 
Category Contact Center (Call Center)
Job Locations US-TN-Tullahoma
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite 
Category Business Solutions (Commercial Lending)
Job Locations US-TN-Murfreesboro
Supports, processes and reviews loan origination and renewal documents for commercial loan products. Responsible for reviewing credit approval request, determining loan structure, obtaining correct due diligence documentation and preparing the required loan documentation for closings. This position will be required to effectively interact with Business Loan Advisors, third party vendors, and departmental management through all stages of the documentation preparation and processing in accordance with established guidelines. #LI-Onsite 
Category Collections
Job Locations US-TN-Tullahoma
Collect delinquent and charged off loan accounts and assist with overall delinquency control. Coordinate various aspects of the sale of repossessed collateral at auction. Process credit counseling proposals and payments. Monitor UG home equity loan report and file claims. Process THDA assisted mortgage payments.#LI-Onsite 
Category Branch
Job Locations US-TN-Murfreesboro
Create a positive member experience by accurately and efficiently processing routine transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise members of credit union products and services. Responsible for balancing each day's transactions and verifying cash and check totals.#LI-Onsite#LI-Onsite
Category Branch
Job Locations US-TN-Murfreesboro
Travel and provide support to all branch during staff vacancies. Create a positive member experience by ensuring that members receive friendly, accurate and timely assistance when opening and modifying all account types including certificates, IRAs, Coverdell, HSAs, etc. as well as assisting members with consumer loan requests and other miscellaneous requests, services or functions, including utilization of the ITM system as needed. Serve in the capacity of teller and receptionist as needed.#LI-Onsite 
Category Consumer Lending
Job Locations US-TN-Murfreesboro
Provides all back-office processing for Consumer Lending Department, including but not limited to, consumer loans, home equity loans, small business loans, credit cards, and new accounts. Provides information and credit union services to the membership through interactions by telephone, web message, email or mail. Responsible for daily processing of loan applications over the phone and through the online channel, processing online new accounts, and responding to loan inquiries.
Category Certificates
Job Locations US-TN-Tullahoma
Perform back office and front office support to the Retail Investment Center. Maintain a working knowledge of principles, practices and regulations governing IRAs, HSAs and time deposit instruments.#LI-Onsite 
Category Marketing
Job Locations US-TN-Murfreesboro | US-TN-Tullahoma
The Product Marketing Manager is responsible for owning the marketing vision, strategy, and calendarization of the brand's portfolio of products and services. Partners with cross-functional teams to identify opportunities, define business outcomes, understand the voice of the member, and drive go-to-market strategies. Requires in-depth knowledge of the organization's objectives and can prioritize action autonomously. Owns project scoping, briefing, and calendar process to determine what brand/product/services features should be communicated and explains why they are needed. Serve as a liaison between key business stakeholders to define, develop, communicate, and execute strategic plans. Own and drive recommendations for the roadmap and refine and prioritize based on business objectives,...
Category Mortgage Lending
Job Locations US-TN-Murfreesboro
The Mortgage Business Development Specialist is responsible for growing Ascend's mortgage market and wallet share through engagement of prospective and existing referral partners, including but not limited to, sponsorship, membership, and participation in professional business/industry trade groups. The Mortgage Business Development Specialist identifies business opportunities and partners with Mortgage Loan origination staff and leaders across the organization to facilitate activities that support Ascend's strategic objectives. Primary areas of responsibility are to serve as account manager for industry trade groups and serve as a support role for strategic partnership efforts and business development projects. Will also serve as the department liaison with the Marketing Department,...
Category Teller Services
Job Locations US-TN-Tullahoma
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines.  Maintain full knowledge of all member service areas. https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"Department Hours: Monday - Saturday 7 a.m. - 7 p.m.#LI-Onsite
Category Contact Center (Call Center)
Job Locations US-TN-Tullahoma
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Category Contact Center (Call Center)
Job Locations US-TN-Tullahoma
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Category Branch
Job Locations US-TN-Murfreesboro
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite
Category Teller Services
Job Locations US-TN-Tullahoma
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines.  Maintain full knowledge of all member service areas. https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"Department Hours: Monday - Saturday 7 a.m. - 7 p.m.#LI-Onsite