Travel and provide support to all branch during staff vacancies. Create a positive member experience by ensuring that members receive friendly, accurate and timely assistance when opening and modifying all account types including certificates, IRAs, Coverdell, HSAs, etc. as well as assisting members with consumer loan requests and other miscellaneous requests, services or functions, including utilization of the ITM system as needed. Serve in the capacity of teller and greeter as needed.

Collect delinquent and charged off loan accounts and assist with overall delinquency control. Coordinate various aspects of the sale of repossessed collateral at auction. Process credit counseling proposals and payments. Monitor UG home equity loan report and file claims. Process THDA assisted mortgage payments.

To build and maintain successful member and dealer relationships by opening new member accounts, efficiently funding and servicing indirect automobile loans, while ensuring supporting documentation and records are accurately prepared according to policies and procedures.

Obtain necessary information to process and complete indirect automobile loan applications. Responsible for examining credit reports and related documents to ensure accuracy and compliance with existing underwriting and processing guidelines.  Assist in cultivating dealer relationships through open and professional communication.

Travel and provide support to all branch during staff vacancies. Create a positive member experience by ensuring that members receive friendly, accurate and timely assistance when opening and modifying all account types including certificates, IRAs, Coverdell, HSAs, etc. as well as assisting members with consumer loan requests and other miscellaneous requests, services or functions, including utilization of the ITM system as needed. Serve in the capacity of teller and greeter as needed.

Assume primary responsibility for one or more of the Essential Function groups for mortgage servicing as assigned by the Mortgage Servicing and Closing Manager. Cross-train and be familiar with the remaining Essential Functions and be prepared to assist or serve as a back-up for those functions. Answer calls and e-mails from members regarding their real estate loans, post loan payments, participate in day-end procedures. Assist with other projects as assigned by the Mortgage Servicing Manager.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.

Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.

Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas.

Commercial Relationship Specialist supports our commercial lenders on business and commercial banking products and services. Provide administrative and lending support while assisting the members with new accounts. Responsible for the sales, service, and retention of commercial relationships. Works independently to manage and develop commercial accounts that meet the credit union's lending requirements.

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas.

Perform back office support to the Mortgage Lending Department and Mortgage Servicing Department.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and greeter as needed.

Mortgage Post Closer is responsible for the timely and accurate reviewing, balancing and booking of a loan file. Assist with delivery of closed loans to Servicing or to secondary market investors. This person will maintain effective communication with Mortgage Servicing, Closing, Quality Analyst, Management and members to ensure coordination and exchange of information for accomplishing the funding of the member's mortgage. The Mortgage Post Closer is responsible for file review and validation of data, as well as the collection and evaluation of all documentation required. This person will review conditions ensuring that the loan meets the eligibility and underwriting guidelines and that all conditions for closing are met.

Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.