Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.

The Commercial Lending Review Portfolio Analyst is dedicated to managing and executing the annual review process in the gathering of updated financial information as required; performing systematic post-close data reviews of commercial loan originations, modifications, and relationships within the core system and loan administration software; and maintaining ticklers and covenants as they pertain to annual review relationships. Expected to consistently maintain a high degree of productivity to ensure timely completion of system reviews and annual review responsibilities.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas.

The Contact Center Representative (Basic Support) is responsible for receiving inbound calls from the membership, providing information and credit union services through interaction with the members over the telephone. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the beginning: - You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our members that their questions are your number one priority. Helping to provide resolution to a member's request is an essential part of your job.- You're enthusiastic about our products and services and have a desire to share your enthusiasm with members. You understand the importance of accuracy and ensure our member's receive top notch service every call.- You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.  Department Hours: Monday - Friday 8:00 a.m.- 5:00 p.m., Saturday 9:00 a.m. - 1:00 p.m. Employees scheduled for Saturday hours will have one full day off during the week.  Contact Center is closed on Sunday. This is a full time position totaling 40 hours per week.

Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.

Responsible for evaluating and investigating accounts (individual and business) to ensure regulatory compliance with Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/USA Patriot Act/FACT Act Identity Theft Red Flag Program (FACTA)/Office of Foreign Asset Control (OFAC) compliance. Assists Fraud & Security manager with physical & electronic security needs.

Perform back office and front office support to the Retail Investment Center. Maintain a working knowledge of principles, practices and regulations governing IRAs, HSAs and time deposit instruments.

The Commercial Documentation Specialist and Closer is responsible for performing loan transaction analysis and coordinating closing actions for commercial documentation as well as issuing a clear to close to authorize loan closings. Independently interprets internal credit approvals, outside counsel documents, and other lender loan documents to perform closing tasks. Follows up with internal and external stakeholders for collection of pre and post-closing documentary requirements. Interacts with and supports internal and external customers to ensure high satisfaction level. This position requires a comprehensive understanding of loan documents for commercial transactions, regulatory requirements, credit policy, collateral, and insurance. THIS WILL BE A HYBRID POSITION, 3 DAYS IN OFFICE, 2 DAYS WFH. SUBJECT TO CHANGE. 

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas.

Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines.  Maintain full knowledge of all member service areas. Department Hours: Monday - Saturday 7 a.m. - 7 p.m.

Create a positive member experience by accurately and efficiently processing routine transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise members of credit union products and services. Responsible for balancing each day's transactions and verifying cash and check totals.

Provide support to Fraud and Security staff in researching and reporting fraud and security events.

Ascend's Multimedia Producer produces all photography, videography, and animation for Ascend's marketing department. This is a full-time, exempt position requiring you to work independently and on-site for production requests. In this role, you are responsible for planning, capturing, and executing video content, photoshoots, headshots, photo editing, refreshing stock images, overseeing a content library, managing an archive library, aiding with design and animation. Additional assignments may include Search Engine Optimization (SEO) efforts and Content Management System (CMS) updates to improve SEO. The ideal candidate is meticulous about their work, proactive, values feedback, and enjoys presenting a complete, polished project within deadline.

The Business Analyst reports directly to the SVP of Deposits and Payments and is responsible for providing operational support enabling business capability and driving business value. The Business Analyst supports internal business units by performing forecasts, analysis, report development, trending analysis, product roadmap implementation, and other business planning support. Furthermore, the role will support through the collection, aggregation, and reporting of data to inform product/sales strategy recommendations based on analysis of profitability, competitiveness, and product performance. Collaborates with key stakeholders and project/program teams to assist in defining business requirements for project scope and to ensure objectives are met within prescribed timeframes and budgets and provides insight into existing data; interprets results by providing insightful and forward-looking analysis and research. This is an onsite position in Tullahoma, Tennessee.