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Assume primary responsibility for one or more of the Essential Function groups for mortgage servicing as assigned by the Mortgage Servicing and Closing Manager. Cross-train and be familiar with the remaining Essential Functions and be prepared to assist or serve as a back-up for those functions. Answer calls and e-mails from members regarding their real estate loans, post loan payments, participate in day-end procedures. Assist with other projects as assigned by the Mortgage Servicing Manager.#LI-Onsite
Improve efficiency and productivity of existing Advisor Representatives by providing support for the Ascend Retirement & Investment Services Program (ARISe). Build positive relationships with members and credit union employees to expand the ARISe program.#LI-Onsite
Develop, manage, and maintain all activities of the accounting department ensuring that procedures adhere to generally accepted accounting principles, credit union policies and federal credit union regulations. Oversee management of the daily functions of the department and incorporate credit union strategic initiatives into the operations of the accounting department. #LI-Onsite
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service while processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"Department Hours: Monday - Saturday 7 a.m. - 7 p.m.#LI-Onsite
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. Department hours are 7am -7pm, Monday-Saturday.https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"#LI-Onsite
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Under general supervision, but in line with established credit union policies and procedures, provide personalized and consistent service, creating a positive member experience, when processing transactions via interactive teller machines. Maintain full knowledge of all member service areas. Department hours are 7am -7pm, Monday-Saturday.https://www.youtube.com/embed/BLkt0m_fAPc?si=X5xqrtGuj92wMehS"#LI-Onsite
The Marketing Insights Specialist works as a key member of the Marketing team to support the department and the organization's overall goals and strategic plans by conducting research and analysis. This role will produce the analytical work used to determine: targeting, segmentation, campaign goals, marketing performance, incremental business impact as a result of marketing, member insights, assist with qualitative and quantitative research, web analytics and more. The specialist will be required to work closely with all areas of Marketing, our 3rd party agencies and various business lines to make informed, data-driven decisions related to marketing efforts for credit union products, services, and brand awareness.#LI-Onsite