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Category Branch
Job Locations US-TN-Brentwood
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Category Branch
Job Locations US-TN-Columbia
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Category Information Technology
Job Locations US-TN-Murfreesboro
The Application Analyst reports to the IT Manager, BAS and holds responsibility for the support, integration and modernization of credit union financial and back-office applications and systems. The role is accountable for maintaining and modernizing vendor applications and core platform services, through a combination of hands-on production support, on-call rotation schedules, maintenance of new and/or existing applications, and software code development. Additionally, the Application Analyst develops credit union automation software in languages such as C#, SQL, PowerOn, and other modern-day programming tools.
Category Contact Center (Call Center)
Job Locations US-TN-Tullahoma
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Category Branch
Job Locations US-TN-Hermitage
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.#LI-Onsite
Category Consumer Lending
Job Locations US-TN-Tullahoma
Build and maintain successful member relationships by opening new member accounts, while ensuring supporting documentation is received, reviewed and acceptable according to established policies and procedures. Provides information and credit union services to the membership through interactions by telephone, web message, email or mail. #LI-Onsite
Category Consumer Lending
Job Locations US-TN-Tullahoma
Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.#LI-Onsite
Category Branch
Job Locations US-TN-Smyrna
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite
Category Certificates
Job Locations US-TN-Tullahoma
Perform back office and front office support to the Retail Investment Center. Maintain a working knowledge of principles, practices and regulations governing IRAs, HSAs and time deposit instruments.#LI-Onsite
Category Branch
Job Locations US-TN-Columbia
Receive, greet, and provide a variety of service functions for credit union members and non-members. Direct members and non-members to and assist with the Teller services experience.#LI-Onsite
Category Information Technology
Job Locations US-TN-Murfreesboro
The Software Developer (Full Stack) will be responsible for designing and developing systems-level software and providing support, while constantly improving performance through established metrics. This position will interface with other departments across the credit and develop custom applications to enable better performance. The Software Developer will use C#, SQL, .NET, Symitar PowerOn and other modern-day languages and technologies. Additionally, this position should understand cloud-based development (using Microsoft Azure stack) and is able to create hybrid on-prem/cloud solutions.#LI-Onsite
Category Contact Center (Call Center)
Job Locations US-TN-Tullahoma
Receive inbound calls from the membership. Provide information and credit union services through interaction with the membership over the telephone. Trouble-shoot member issues and position the credit union effectively for member growth by demonstrating excellent member service skills.#LI-Onsite
Category Share Draft
Job Locations US-TN-Tullahoma
The Deposits and Payments Specialist reports to the Deposits Manager. This role requires proficiency in multi-tasking, member service, and problem solving. Ensures that daily tasks are completed within established guidelines. Demonstrates quality customer service by answering incoming calls regarding an extensive range of questions and inquiries. Resolves problems by clarifying issues, researching and implementing alternative solutions, and escalating unresolved problems. #LI-Onsite
Category Administration
Job Locations US-TN-Murfreesboro | US-TN-Tullahoma
Under the supervision of the VP of Internal Audit, the Senior Auditor will be involved in conducting detailed reviews and audits of various credit union and branch departments. Duties will include preparing formal audit reports and interacting with credit union personnel regarding audit findings and recommended corrective actions. The Senior Auditor is afforded the opportunity to undertake more challenging projects, participate in overseeing of the completion of more difficult internal and external audits and examinations, and is expected to assist in the management of important projects undertaken by the credit union at the request of Internal Audit as well as credit union management. The job requires an in-depth understanding of accounting and auditing principles.#LI-Onsite